Your LED Display Manufacturer since 2011

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CUSTOMER PORTAL

  • For Existing Customers

    - Add your team to your organization
    - Follow your orders in real-time
    - Download your files related to your orders
    - Access all LED products manuals
    - Submit RMA tickets
    - Follow your RMA status
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QMAKER

  • LED Display quotation generator

    - Add your team to your organization
    - Create LED quotations
    - Manage your LED projects
    - Access Artixium pricelists
    - Generate proforma invoices
    - Real-time statistics
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A SAFE DELIVERY

Our logistics department is used to handle projects on a worldwide scale. From our Shenzhen factories to your premises, we guarantee your shipment will be safely delivered as quickly as possible. Whether it's from land, from the sea, or from the air, your shipment's integrity is guaranteed by transport crates, specially designed for the freight.

TRUSTWORTHY PARTNERS

SPECIALIZED IN INTERNATIONAL FREIGHT

All along our years of activity, we developed a network of partners we are sure we can trust with the dispatch, transport, and delivery of your orders from our Chinese facilities to the place of the installation, anywhere in the world. We guarantee the physical integrity of your order and an expeditious delivery, by choosing the right modes of transportation according to your LED cabinets' path.

TAILORED FREIGHT

ACCORDING TO YOUR ORDER'S REQUIREMENTS

We use four different types of freight to accommodate your expectations. Your order can thus be delivered by plane, by boat, by train, by road, or by a combination of two or more of these modes of transportation to reduce the delivery delay as much as possible. We also put two types of pickup points at your disposal, if you prefer to work with your partners or save the delivery fees. You or your transporter of choice can thus pick up your order directly in our China factory, or in any of our warehouses spread all around the globe. Artixium is well aware that the delivery speed and cost are more often than not a huge stake for integrators, and that is why we make everything in our power to reconcile these two issues.

PACKAGING

DESIGNED TO ENDURE THE LONG-DISTANCE FREIGHT

We offer two different types of packaging for the transportation and delivery of your LED screens. Palletted wooden crates, with internal anti-movement foams and anti-moisture packs, are ideal for the transportation of LED cabinets destined for permanent installations. They're made of entirely recyclable components and guarantee your shipment's integrity from our factories to their final destination. We also propose tailored flight cases, with integrated foam reinforcements matching your LED cabinets' dimensions. They make for an ideal transportation packaging for LED cabinets that are designed to be often moved, such as rental cabinets. Our experience in the event industry led us to design these flight cases with an emphasis on the transported product's safety and simplicity of use. No matter the packaging you choose, Artixium vouches for them and guarantees the physical integrity of your shipment all along its transportation process.

 

ARTIXIUM CUSTOMER PORTAL

FOR YOUR ORDER'S TRACKING

Our customer portal is at your disposal for your order's shipment tracking, ticket follow-up, LED cabinet traceability, invoices download, etc. This tool is available for free to all of Artixium's customers at cp.artixium.com. With it, you can access an optimal real-time follow-up for all your orders.

ACCESS CUSTOMER PORTAL

MAIN FEATURES

• FOLLOW YOUR ORDERS IN REAL-TIME
• SEND TICKETS AND FOLLOW YOUR RMA STATUS
• MANAGE YOUR TEAM (LOGISTICIAN, TECHNICIAN, SALESPERSON)
• CONSULT & VALIDATE TECHNICAL DRAWINGS
• DOWNLOAD RCFG FILES, USER MANUALS, LEAFLETS, TUTORIALS AND MORE..

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